Tenant

Canopy maintains a customer tenant and all the projects within the tenancy in a single geographical region. A customer may subscribe to multiple tenants, for example, a tenant in the United States region and another in Australia. However, each tenant stands alone and must be configured separately by a Tenant Administrator.

1. How to configure multifactor authentication
2. How to configure access timeouts
3. How to create an access restriction
4. How to add users
5. How to onboard users

1. How to delete a template, layout, tag, or field
2. How to revert from an authenticator app to email authentication
3. How to edit a user profile
4. How to delete users from a tenant
5. How to reset a user’s password
6. How to reactivate a user

1. How to change a project subscription to Notification
2. How to change a project subscription to Archive
3. How to change a project subscription to Data Mining
4. How to delete a project
5. How to generate a project deletion certificate
6. How to edit a project

1. How to troubleshoot my network connection
2. How to troubleshoot when users are not receiving emails?