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Overview

Canopy maintains a customer tenant and all the projects within the tenancy in a single geographical region. A customer may subscribe to multiple tenants, for example, a tenant in the United States region and another in Australia. However, each tenant stands alone and must be configured separately by a Tenant Administrator.

There are four activities of the Tenant Administrator:

These are the workflows the Canopy App provides to support the Tenant Administrator perform these activities:

Activity NameDescriptionHow Tos
Project StatusManage active, archived, and deleted projects across the tenant.Change to Notification · Change to Archive · Change to Data Mining · Delete a Project · Generate Deletion Certificate · Edit a Project
Project TemplatesConfigure tenant-level templates for document view, entity layout, and processing.Delete a template, layout, tag, or field · Define PII detection elements
Tenant SecurityConfigure multifactor authentication, access timeouts, IP restrictions, users, and roles.Configure MFA · Configure access timeouts · Create an access restriction · Onboard users · Add users · Edit a user profile · Delete users · Reset a user password · Reactivate a user · Revert to email auth · Download documents
BillingView and export billing reports for active projects and users.View billing reports